Tuesday, September 24, 2019
Principles of quality control relating to business management Research Paper
Principles of quality control relating to business management - Research Paper Example There are many employees who at times do not take adequate measures in order to maintain proper quality. Therefore, in this regard, it can be demonstrated that such an attitude may lead to loss of the customers. On the flip side, the competitors may take the advantage of the market needs. It has been viewed that most of flourishing companies have identified the role of the customers-defined quality on the business. As a consequence of this, most of the companies have focused their attention towards the quality standards. The two successful companies that have identified the customer satisfaction as their top most priorities are Honda Motor Company and Ford Motors. Quality Quality is one of the primary aspects that each and every organization aspires to maintain upon their products and offerings. Quality in their offerings can offer an organization with the added competitive advantage. The definition of the factor quality in business management context generally relies upon the positi on of the people defining it. There isnââ¬â¢t any single description of quality. ... It has gained importance as in due course of time organizations have realized that poor quality might result to high costs. The greatest loss to the company can result when the poor standards of quality transpires to discontented customers. This can ultimately result in loss of consumer as well as business. The term quality can be associated to a few other costs. One group of cost is referred to as the cost of quality control whereas the other group of cost can be referred as the prevention and appraisal cost (John Wiley & Sons, ââ¬Å"Total Quality Managementâ⬠). Quality Control The term quality control can be defined as sequence of the analytical measurements that can be taken for the purpose of judging the quality of the analytical data (SlideShare, ââ¬Å"Quality Assurance vs. Quality Controlâ⬠). The concepts of quality as well as productivity run side by side to each other. Thus, it is important to comprehend how the consumers measure the quality. It is generally done by recognizing how efficiently the product serves its own purpose. According to the views of the manufacturers, quality can be measured by the extent to which the product executes as per the predefined standards. The task of creation of the quality standards, the production of the goods that meet those standards and the measurement of the finished goods is the task of the quality control. In order to control the quality, the companies must be highly dedicated so as to manage and work in a manner that can assist in building excellence in every aspects of the operation of the organization (Gitman, L. J. & McDaniel, C., ââ¬Å"The Future of Business: The Essentialsâ⬠). Quality Control in Modern Business The modern business environment can be characterized as highly complex
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